Connect Greenn to Nevian

Time needed: about 10 minutesLast updated:

Connect Greenn so sales and payment changes reach Nevian and can be matched to the visit that brought the buyer.

What you need

  • A Greenn account with permission to configure notifications.
  • An active Nevian plan and an owner, admin or member role. Viewers cannot connect integrations.
  • Keep the checkout and Nevian tabs open side by side.

Steps

  1. In Nevian, open Integrations → Add integration (Connect provider in an empty workspace), choose Greenn and click Next with the platform open in another tab.

    Drawing: Connect Greenn. 1 · Open platform: Have your account open in another tab; 2 · Copy the URL: Next creates your private connection URL

  2. Copy the complete Webhook URL. Keep it private and leave this window open while you configure Greenn.

    Drawing: Connect Greenn. Webhook URL: https://track.example.com/wh/greenn/••••••••; Connection: Keep the complete URL, including its private key

  3. In your Greenn product, open its webhook configuration. Greenn’s public guide describes product webhooks but does not establish one fixed menu path; use your product’s integration settings or ask Greenn support for the current path.

    Drawing: Greenn · webhook configuration. Configuration diagram: Product → webhook destination; Destination URL: Paste the Nevian URL

  4. Create notifications for both sales and contracts with the same URL. Include paid, waiting, refused, refunded and chargeback statuses, plus subscription changes, then save the configuration.

    Drawing: Greenn · delivery settings. Destination: Your private Nevian Webhook URL; Scope: The products and events described in this step

  5. Return to Nevian and click Next to open the connection test.

    Drawing: Connect Greenn. Setup: Webhook URL copied; 3 · Test: Waiting for the first event…

  6. Use an isolated test workspace and a controlled order. Greenn has no test marker recognized by this connection; test events may count as sales and reach live pixels unless those pixels were put in test mode first. Back in Nevian, look for Connected, then click Done.

    Drawing: Connect Greenn. Connection: Connected; Last event: Received just now

Check that it works

  • Open Logs → Webhooks and confirm the provider, order ID, event and result. A delivered webhook can be logged without creating a sale when the event is informational.
  • The tracking script decorates links to payfast.greenn.com.br with src. Check that this reference survives the checkout and appears in the received event.

Problems

Waiting for the first event…

Check the complete URL, event subscriptions and product scope. If you rotated the integration key, replace the URL in the provider too.

The call was rejected

Read the reason in Logs → Webhooks. Check the secret when one is configured, then resend the original event after fixing the configuration.

No matching click

Check the click ID instructions above on a real ad visit. A provider test usually has no ad click; that alone does not mean delivery failed.

Still stuck? Write to [email protected].

Images are our own drawings and configuration diagrams, not screenshots. Use the current values from your account; the examples contain no live credentials.